PERSONAL DATA PROCESSING INFORMATION

pursuant to Art. 13 of EU Regulation 2016/679 (GDPR)

1. DATA CONTROLLER

Oltremare Appartamenti
Via dello Squalo 86,
58100 Principina a Mare (GR) Italy
Phone: +39 339 6544970

2. PURPOSE OF DATA PROCESSING

Your personal data are processed for the following purposes:

a) Purposes necessary for the execution of the contract:

Managing bookings and stays
Providing hospitality services
Accounting and tax obligations
Communications regarding your stay

b) Purposes based on legitimate interest:

Improving service quality
Handling complaints and customer support
Ensuring the safety of the property and guests

c) Purposes based on consent (optional):

Sending newsletters and promotional communications
Direct marketing and personalized offers
Requests for reviews and feedback

3. TYPES OF DATA PROCESSED

Personal and contact data:

Name, surname, date and place of birth
Address, phone, email
Identification document (required by law)

Booking and stay data:

Arrival and departure dates
Special requests and preferences
Payment information

Website usage data:

Technical cookies for site functionality
Usage data to improve user experience

4. LEGAL BASIS FOR PROCESSING

Processing is based on:

Contract execution (Art. 6.1.b GDPR)
Legal obligation (Art. 6.1.c GDPR) – Public safety regulations
Legitimate interest (Art. 6.1.f GDPR) – Service improvement
Consent (Art. 6.1.a GDPR) – Marketing and promotions

5. METHODS OF PROCESSING

Data are processed:

Using IT and telematic tools
In paper format
With appropriate security measures
By authorized and trained personnel

6. COMMUNICATION AND DISCLOSURE

Your data may be shared with:

Mandatory recipients:

Law enforcement agencies
Revenue Agency
Other public authorities for regulatory obligations

Service-related recipients:

IT service providers
Payment system operators
Legal and accounting consultants
Cleaning and maintenance companies

Data will not be publicly disclosed.

7. TRANSFER OF DATA OUTSIDE THE EU

Some services may involve transfers to third countries (e.g., international booking platforms) only if adequate GDPR-compliant safeguards are in place.

8. DATA RETENTION PERIOD

Data are kept for:

Contractual data: 10 years after the end of the relationship
Tax data: As required by law (generally 10 years)
Marketing: Until consent is withdrawn
Cookies: As specified in the Cookie Policy

9. RIGHTS OF THE DATA SUBJECT

You have the right to:

Access: Obtain confirmation and a copy of your data

Rectification: Correct inaccurate or incomplete data

Deletion: Request deletion where permitted

Restriction: Limit processing in certain circumstances

Data portability: Receive data in a structured format

Objection: Object to processing for legitimate reasons

Withdraw consent: Revoke marketing consent at any time

10. HOW TO EXERCISE YOUR RIGHTS

To exercise your rights, contact:

Oltremare Appartamenti
Via dello Squalo 86,
58100 Principina a Mare (GR) Italy
Phone: +39 339 6544970li

We will respond within 30 days of your request.

11. COMPLAINT TO THE DATA PROTECTION AUTHORITY

You have the right to lodge a complaint with the Italian Data Protection Authority (Garante Privacy):

Garante Privacy
Piazza di Monte Citorio, 121
00186 Rome, Italy
Tel: 06.696771
Web: www.gpdp.it

12. COOKIES

Our website uses cookies for:

Technical cookies: Necessary for website functionality
Preference cookies: To personalize your experience
Statistical cookies: To analyze usage (anonymized)

For more information, see our Cookie Policy.

13. SECURITY

We adopt appropriate technical and organizational measures to:

Protect data from unauthorized access
Prevent loss, destruction, or alteration
Ensure data integrity and confidentiality
Train staff on privacy issues

14. UPDATES

This privacy policy may be updated. Changes will be published on this page with the update date.

15. CONTACTS

For any questions regarding this policy: